Frequently Asked Questions

Everything you need to know about your OMNIA shopping experience.

How long does shipping take and what are the costs?

We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $150. For smaller orders, a flat rate is calculated at checkout based on your location.

What is your return and exchange policy?

At OMNIA, we want you to love your fit. You can return or exchange any unworn items with original tags attached within 30 days of delivery. Please note that final sale items are not eligible for return.

How do I ensure I am ordering the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite similar garments to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How can I track my order status?

Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.

Are OMNIA products sustainably made?

Sustainability is core to OMNIA. We prioritize organic cotton, recycled fibers, and ethical manufacturing processes to ensure our fashion has a minimal footprint on the environment.